Shipping Policy
AtSpotLight , we strive to provide fast and reliable shipping for all orders. This shipping policy explains our shipping methods, rates, and estimated delivery times.
Shipping Methods
We currently offer the following shipping methods for domestic and international orders:
- Standard Shipping: 3-7 business days
- Expedited Shipping: 1-3 business days
- International Shipping: delivery times vary by destination
Shipping Rates
Shipping rates are based on the weight and destination of the order. Shipping rates will be calculated and displayed at checkout before payment.
Free Shipping
We offer free standard shipping on orders over $75 for domestic orders only. Free shipping will be automatically applied at checkout.
Order Processing Time
We strive to process and ship all orders as quickly as possible. Most orders will be processed and shipped within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
Delivery Times
Delivery times are estimated and not guaranteed. Delivery times may vary based on the shipping method, destination, and carrier. We are not responsible for delays caused by the carrier or customs.
Order Tracking
Once an order has shipped, customers will receive a shipping confirmation email with a tracking number. Customers can track the status of their order using the carrier’s website.
International Shipping
International customers are responsible for any customs fees, taxes, or duties that may be incurred. We are not responsible for any delays or fees caused by customs.
Undeliverable Packages
If a package is undeliverable due to an incorrect address or refusal to accept the package, the customer will be responsible for any return shipping fees and a restocking fee.
If you have any questions or concerns about our shipping policy, please contact us at here.